IMPORTANT - COVID-19 UPDATE
Please note that we will not be able to guarantee delivery times until further notice, as the postal services and carriers are affected by the crisis. Customers may experience delays as important safety measures, including physical distancing, means it takes longer to process heavy parcel & envelope volumes.
Moreover, letter-mail shipments ($4.50 to $6 shipping fee, or free on orders of $50 and up) do not have any tracking number, so we cannot let you know where your shipment is at. We now offer the possibility of shipping by carrier with a tracking number for a fixed price of $12 (or $15 for shipments to USA) if you wish to keep track of your order.
Please consider this before placing your order.
► Processing And Shipping Orders
All orders are processed within two (2) business days following their reception. Small orders are shipped by Canada Post, by regular mail (no tracking number). Estimated shipping times are the following:
- Quebec : 2 - 5 business days
- Canada (outside Quebec) : 3 - 5 business days
- United States : 4 - 9 business days (Custom delays beyond our control may happen from time to time)
► Prices, Shipping Charges and Tax
Prices are displayed before tax, in Canadian Dollars (CAD $). You may switch to American Dollars (USD $) by selecting the right option on the top left corner of your screen.
- Orders of less than $50 before tax : Shipping fee of $4.50 to Canada and $6.00 to United States by letter-mail with no tracking number, or $12 to Canada and $15 to United States by carrier or accelerated parcel with a tracking number.
- The letter-mail option is not available for orders including essential oils and/or +Arthri-Plus products.
- All possible shipping options will be displayed after you enter your shipping address, before final revision of the order.
- Orders of $50 and up before tax : FREE SHIPPING by the most economical option available.
► Payment Options
Online (Secure Payment)
- Paypal (creating an account is optional for most countries)
We also accept bank transfers (shipment of the order upon reception of payment).Contact us for more information.